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The client needed to create a new website with a clean, modern look while preserving as much detail and content from their old site as possible. Essential features included incorporating collected Google reviews, an automated client form for booking service appointments, and clear, easy-to-use calls to action for scheduling.
The Web Detective’s solution was to develop a digital business page that didn’t rely on plugins, which had been the primary cause of the previous site’s crash. We provided a superior solution that integrated live feeds from Google reviews and other platforms where the company had received feedback, allowing client reviews to be aggregated in one location.
Additionally, we updated the logo, as the original was low resolution and lacked a transparent background. To enhance the design, we filled in the letter “O” to create the impression of a clogged pipe in the air duct. Recognizing that most visitors use mobile phones, we positioned the navigation menu at the bottom of the pages and kept each page concise, improving the user experience and incorporating numerous calls to action.
The client was receiving error messages from their web server and Google, and their Google reviews were not updating or functioning properly. This issue stemmed from the previous web agency, and the client had always suspected that they had not truly repaired or resolved the problem. Unfortunately, the entire site went offline, which immediately impacted the business’s ability to receive clients and orders, as the site included a work order form used by both new and existing clients.
The Web Detective to the rescue! Was there anything that could be done to revive the website?
Upon investigation, the first step was to create an online landing page and form so clients could still find an online presence and book appointments for services. A deeper investigation was needed to locate any backup files and determine if the website could be repaired or restored. In the worst-case scenario, this situation might require a miracle.
The client needed a clear call to action to make it easier for people to schedule personal measurements or connect with her social media channels while networking online.
The Web Detective’s solution was to create a personal digital page accessible through a branded QR code and a Zoom background for online meetings. It was also suggested that a new logo be developed to better represent her products and services, as the old logo had no relevance or connection to her brand name or offerings.
The client had a website created using a templated website builder. She wanted to consolidate some of her accounts, reduce her monthly costs, and maintain access to her site’s content. The client aimed to create a clean, simple website that could serve as a digital contact page.
The Web Detective’s solution was to move the site away from the current hosting provider and consolidate her domain name and email services onto a single hosting platform. Unfortunately, because the site was built with a templated website builder, it was not transferable. However, this ultimately proved to be the best option for creating a business digital page that allowed for the personalization the client desired, providing a clean and modern feel. The new site also offers connections to all her social media and contact links.
The client was committed to ensuring that everyone in the workplace could work comfortably. There is a strong desire to foster inclusivity and promote DEI (Diversity, Equity, and Inclusion) within the work environment. Focusing on ergonomics aims to prevent pain and long-term damage to the body.
The client wanted to provide individuals with disabilities or those experiencing discomfort a way to easily navigate and find information on their site.
The Web Detective’s solution was to implement an accessible menu navigation option, which enhances the user experience by making it easier for everyone to access and read information compared to the original format.
The client wanted to merge two websites and update the content and branding to a more modern design. The Client also sought to simplify access and reduce her monthly hosting costs. The new modern concepts should also consider DEI where possible.
The Web Detective recommended consolidating both sites onto a single hosting platform and utilizing the provided email service with the domain hosting. Upgrading the logo would reflect the brand’s growth and help synergize both sites into one cohesive identity.
Project savings helped the client to reduce current billings by $1100 in the first year.
Project collaboration with Dreamsomedia and GraphicsGal Caro & Z World Webs.
The client required an accessibility solution that covered WCAG 2.1 to AA level of the ADA law, as previous plugins and free services brought unwanted attention because they were not adhering to the current level and requirements. Most free versions operate at WCAG 2.0 which was created in 2008, whereas today we are using version 2.2.
The Web Detective informed and demonstrated the client that where by using free plugins did not always provide full compliance standards are required by WCAG and quite often rendered the tool totally unusable to people with screen readers.
The client wanted to ensure they were compliant with data privacy and add some updates to their site. The site was not being maintained by the owner who wanted to ensure that the site remained compliant and stable for all of its users and visitors.
The client was experiencing issues with email delivery and inquired about the high volume of emails being received. Starting in February 2024, Gmail and Yahoo announced that all emails passing through their servers must be validated and secured. This means that emails require validation before they can be delivered.
This requirement is crucial to prevent being classified as spam, which could lead to being blacklisted or blocked from sending emails, regardless of the quantity or type of emails sent.
The Web Detective solution was to set up DMARC validation. As a result, the client is now recognized as a safe email sender and will not be blocked or have their emails marked as spam.
It is essential for emails to arrive in the inbox rather than the spam folder, or worse, not be delivered at all. Many people are unaware that their emails are not reaching their intended recipients.
The client needed a new online presence for her company after exploring various ways to transition her part-time venture into a full-time business. She wanted to consolidate different platforms into a single space that she could own to promote various travel services.
Expanding her digital footprint would make it easier to direct clients to her site and offer tailored services.
The Web Detective provided a range of services, including the creation, design, and implementation of the new digital assets.
Project partnership with Z World Webs.
The client was required to include terms and conditions along with a privacy statement on their website, as mandated by a third-party vendor. Although the client is licensed to operate in all 50 states in the USA, he was unaware that 15 of the states where he was doing business had recently enacted data privacy laws and regulations.
The Web Detective’s solution was to provide him with adequate coverage not only for those states already enforcing these laws but also to update his site as new laws were introduced in the coming months and years. We implemented an automated system, ensuring that the client would never need to request a revised policy or cookie update each time a new law was passed.
This provided the client with peace of mind, knowing he was always compliant, and saved him the hassle of having to hire a lawyer to rewrite his policies repeatedly.
The client requested a solution to help their customers easily access information from the website. Often, visitors were unsure where to find specific information or had general questions they wanted answered before reaching out to the client.
The Web Detective solution involved creating a chat assistant powered by ChatGPT, allowing users to interact with the site and ask questions about Basey Insurance. This feature encourages visitors to spend more time on the client’s site while seeking the information they need before speaking to a real person or an automated bot that typically provides limited responses.
One notable advantage of our solution is that the client can update the chat data with new information without the need to add additional pages or blogs to the site. We understand that visitors often prefer quick answers rather than sifting through extensive content.
The client needed a non-corporate online page that was independent of any specific company. In the real estate sector, it’s common for realtors to be recognized more by their name than by the company they work for, and often their online presence is tied to a single company, which may not always be accessible from other firms.
The Web Detective recommended creating a personal digital page featuring a bio and links to her listings. Additionally, there was an option to provide a downloadable contact card for potential clients and a feature that allowed users to calculate their mortgage interest while browsing house prices, with the ability to save that information to their phones. This added functionality helps users estimate their monthly costs while searching for multiple properties simultaneously.
The client had no control or access to their site; the previous agency maintained full control, preventing the client from making changes or logging into their domain unless someone from the agency was available.
The web detective recommended moving the site to a new hosting domain and stabilizing it to operate independently, resulting in cost savings of over $3,500. The client is now able to modify content and update the site themselves.
Project partnership with Z World Webs.
The client wanted to ensure that their website was accessible to individuals with visual impairments and blindness. They have firsthand experience with how many sites are inaccessible to those with visual impairments, often forcing them to rely on screen readers for navigation. The client also aimed to enhance brand recognition and improve traffic flow by using QR codes and Zoom backgrounds to inform potential clients about their products and services, particularly when networking online without a business card.
The client had a website that was not designed with accessibility for people with disabilities in mind, lacking visual appeal and a user-friendly experience. While it included some features for screen readers, the goal was to ensure inclusivity and address Diversity, Equity, and Inclusion (DEI) principles. Therefore, the site needed to be designed and built to accommodate individuals with a variety of disabilities.
The Web Detective’s solution was to identify a platform that would be easy for both the owners and staff to use, whether or not they were utilizing screen readers. The design needed to be both attractive and straightforward.
The client wanted to have clients connect with her while on Zoom meetings. Each season would feature a different combination of products and promotions. We created a variety of Zoom backgrounds and colors that matched each season of the year.
The client operates online stores and wanted to ensure that all visitors, including those with disabilities, could access the websites. She recognized that many individuals with disabilities shop online, and by adding accessibility features, she aimed to improve website traffic and increase sales. Additionally, these enhancements would protect her business from demand letters and lawsuits related to website accessibility compliance. Given that the disability community spends over $460 billion online, creating an inclusive website is essential.
The Web Detective recommended adding an accessibility tool to the site, allowing users to customize the style and readability to suit their needs. This tool can also benefit users without disabilities.
The client wanted to ensure that their website was accessible to everyone, particularly individuals with autism, allowing them to navigate the site easily and equitably. Since they serve people with autism, it was essential to provide tools that facilitate equal access.
The Web Detective solution was to install an accessibility tool that enables visitors to navigate the site effortlessly. This approach not only helped avoid demand letters and lawsuits, as websites in the USA are required to be accessible, but the client was also unaware that she qualified for IRS tax credits.
The client was tied to an agency that granted them only second-level access and restricted functionality on their site. They sought help because every time they wanted to make an edit or change, they had to pay extra fees for minor updates in addition to their regular hosting costs. The client was also aware that their site was not accessible to individuals with disabilities and wanted to prevent any negative publicity or fines for failing to provide services to this audience. Unfortunately, the agency could not assist without additional funding to incorporate the website’s accessibility.
The client specializes in helping people with disabilities travel and wanted to ensure that their website is accessible to everyone. Their goal is to connect users with services that accommodate travelers with disabilities. Florida has seen a significant number of demand letters concerning non-accessible websites.
Recently, the DOJ stated that all public, state, and governmental websites must be accessible and compliant within the next few months, in accordance with Section 508.
The Web Detective’s solution was to implement WCAG-compliant features and create an accessibility user menu, allowing each user to adjust the site’s features to meet their individual needs.
The client needed a new website and an online presence for their non-profit, incorporating modern features for purchasing memberships and tickets online. They also required the data to be integrated into their CRM system.
Additionally, they were conscious of accessibility laws and wanted their website to be usable by individuals with disabilities. Florida has one of the highest rates of lawsuits related to website accessibility issues.
The client operates an online shop and website and discovered that one of the most common accessibility lawsuits involves online stores. They reached out to us for assistance in creating a business that is inclusive for everyone.
The Web Detective recommended adding an accessibility menu to the website, which proved to be highly beneficial, as the client was unaware that even users without disabilities could enhance their experience by customizing the site.
One feature of the menu is that each option is designed to align with the brand’s colors and overall aesthetics. However, recognizing that color contrast may not work for all users, we also provide compliant color options that fit within the brand’s color scheme.
The client needed a clear call to action to make it easier for people to schedule personal measurements or connect with her social media channels while networking online.
The Web Detective’s solution was to create a personal digital page accessible through a branded QR code and a Zoom background for online meetings. It was also suggested that a new logo be developed to better represent her products and services, as the old logo had no relevance or connection to her brand name or offerings.
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Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
Statute/Bill: CCPA
Laws Signed (To Date): 2018; effective 1 Jan. 2020
Did you know that most websites get flagged as spam or untrustworthy just after they have been published? The reason is that it will have limited or no traffic, the owner cannot be verified, lack of Google searches and search results.
We do not accept calls if there is no caller id and to filter out robot calls, unsolicited calls, and spams you may find that you will need to leave a message on our voicemail, alternatively we would suggest using SMS, or one of the other options available on this page.
